Prerequisites
Before connecting WhatsApp, make sure you have:
- An active SuoOps account
- WhatsApp installed on your phone
- A valid phone number linked to WhatsApp
How to Connect Your WhatsApp Number
Step 1: Go to Settings
Log in to SuoOps and navigate to Settings from your dashboard.
Step 2: Find the WhatsApp Section
Scroll down to the WhatsApp section. This is where you'll verify your phone number.
Step 3: Enter Your Phone Number
Enter your WhatsApp phone number with the country code.
Important: Include your country code. For Nigeria, use format:+234XXXXXXXXXX
Step 4: Verify with OTP
After entering your number, click Send OTP. You'll receive a 6-digit code via WhatsApp. Enter this code to verify your number.
Step 5: Done!
Once verified, your WhatsApp number is connected. You can now:
- Log in to SuoOps using WhatsApp OTP
- Receive payment updates on WhatsApp
- Use the SuoOps WhatsApp bot to create invoices
Using the SuoOps WhatsApp Bot
After connecting your number, you can message our WhatsApp bot to create invoices:
- Open WhatsApp and message +234 810 686 5807
- Send a message like:
Invoice John ₦50,000 for website design - The bot creates your invoice instantly
- You get a link to view, edit, or send it to your customer
Changing Your WhatsApp Number
If you need to update your WhatsApp number:
- Go to Settings
- In the WhatsApp section, click Change Number
- Enter your new number and verify with OTP
Removing Your WhatsApp Number
To disconnect WhatsApp from your account:
- Go to Settings
- In the WhatsApp section, click Remove
- Confirm the removal
You can still use SuoOps via the web dashboard without a connected WhatsApp number.
Troubleshooting
Not receiving the OTP?
- Check that you entered your number with the country code (+234 for Nigeria)
- Make sure WhatsApp is active on your phone
- Check if you've blocked the SuoOps number
- Wait a minute and request a new OTP
Changed phone number?
Go to Settings → WhatsApp and click "Change Number" to verify your new number.
Data Privacy
Your privacy is important to us:
- We only send business-related messages
- Your number is never shared with third parties
- Messages are sent via secure WhatsApp channels